FAQ
š Frequently Asked Questions
1. How does the Auranapā¢ mask work?
The Auranapā¢ is a Bluetooth-enabled sleep mask with built-in HD stereo speakers. Simply pair it with your phone or tablet and play music, white noise, or meditation tracks while blocking 100% of light.
2. Is the mask washable?
Yes! The speakers and Bluetooth module are fully removable. Once removed, you can hand-wash the mask using mild detergent and let it air dry.
3. How long does the battery last?
The built-in rechargeable battery provides up to 10 hours of continuous playback. Charging takes around 2 hours via Micro-USB (cable included).
4. Will it fit my head?
Yes. The mask features an adjustable Velcro strap that comfortably fits all head sizes.
5. Does it really block out all light?
Absolutely. Its 3D contoured design and blackout fabric ensure total light-blocking ā even around the nose bridge.
6. What devices is it compatible with?
The mask connects via Bluetooth to all compatible devices, including iPhones, Androids, tablets, and laptops.
7. Can I sleep on my side with it?
Yes! The built-in speakers are ultra-thin and cushioned, so they stay comfortable even for side sleepers.
8. Do you offer free shipping?
We offer free UK shipping on orders over Ā£50 and free international shipping on orders over Ā£80.
9. How long does delivery take?
UK: 6ā12 business days
International: 7ā17 business days
Youāll receive a tracking link as soon as your order ships.
10. Whatās your return policy?
Youāre covered by our 30-Day Sleep Guarantee. If youāre not satisfied, just contact us within 30 days for a full refund.
11. Where can I contact support?
Email us anytime at info@auranap.co.ukĀ or via our Contact Page.